DEFINE MANAGEMENT. WHAT ARE MANAGERIAL SKILL AND ROLES? ALSO DISCUSS MAJOR PRINCIPLES ENUNCIATED BY HENRY FAYOL

u MODEL ANSWER TO PREVIOUS PAPER OF MGMT PRACTICES AND ORGANIZATION BEHAVIOR MBA

u   SECTION A

u   DEFINE MANAGEMENT. WHAT ARE MANAGERIAL SKILL AND ROLES? ALSO DISCUSS MAJOR PRINCIPLES ENUNCIATED BY HENRY FAYOL

u   WRITE A DETAILED NOTE ON DIFFERENT FUNCTIONS OF MGMT

u   WHAT ARE THE CONCEPTS AND FEATURES OF OB? WHY MANAGERS MUST HAVE A SOUND UNDERSTANDING OF OB?

u   DISCUSS PSYCHO ANALYTICAL THEORY OF PERSONALITY?

u   WHAT FACTOR INFLUENCE PERCEPTION?

u   SECTION B

u   DEFINE MOTIVATION. HOW DIFFERENT THEORIES OF MOTIVATIN HELP IN UNDERSTANDING HUMAN BEHAVIOR AT WORK?

u   DISCUSS DIFFERENT THEORIES OF LEADERSHIP ALSO DISCUSS LEADERSHIP STYLES?

u   WRITE A DETAILED NOTE ON OB INTERVENTIONS?

u   DISCUSS THE PROCESS OF COMMUNICATION. WHAT ARE DIFFERENT BARRIER TO COMMUNICATION? HOW SUCH BARRIER CAN BE OVERCOME.

u  DEFINE MANAGEMENT. WHAT ARE MANAGERIAL SKILL AND ROLES? ALSO DISCUSS MAJOR PRINCIPLES ENUNCIATED BY HENRY FAYOL

u   ANSWER: MEANING OF MGMT

u   MEANING AND DEFINITION OF MANAGEMENT

u   Marry Parker Follet :- Management is the art of getting things done through people.

u   Louis A. Allen :- Management is the planning ,organizing ,command ,coordination and control of technical, financial security and accounting activities.

u   George R Terry:- Management as a process ,” consisting of planning,organising,actuating and controlling, performed to determine and accomplish the objective by the use of people and resources.

u   Henry Fayol , To manage is to forecast and plan, to organize , to command , to coordinate and to control.

u   PROCESS OF MGMT

u   NATURE OR CHACTERISTICS OF MGMT

u   It is a process

u   It is a social process

u   Group Efforts

u   Attainment of predetermined objectives

u   Universality of management

u   It is an art as well as science

u   ROLES OF MANAGER

u   Interpersonal Roles:-

•                           Figurehead

•                           Leader

•                           Liaison

u     Informational Roles

•                           Monitor

•                           Disseminator

•                           Spokesman

u   Decisional Roles:-

•                           Entrepreneur

•                           Disturbance Handler

•                           Resource Allocator

•                           Negotiator

u   MANAGERIAL SKILLS

u   Conceptual Skill

u   Technical Skill

u   Human Relation Skill

u   Principles by Henry Fayol

u   His focus was on macro nature covering the general administrative and managerial function and processes at the organization level.

u   Divided all the activities of business enterprises could be divided into six groups:-

•                           Technical

•                           Commercial

•                           Financial

•                           Accounting

•                           Security

•                           Administrative

He defined mgmt in terms of five functions: planning, organizing, commanding Coordinating controlling

u   14 PRINCIPLES

Ø   Division of work

Ø   Authority and responsibility

Ø   Discipline

Ø   Unity of Command

Ø   Unity of Direction

u   14 PRINCIPLES

Ø   Subordination of individual interest to general interest

Ø   Remuneration

Ø   Centralization

Ø   Scalar Chain means the hierarchy of authority from the highest executive to lowest one for the purpose of communication. Orders of communication will pass through proper channels of authority. Need for quick action the proper channels of authority may be short circuited by making direct Contact ( Gang Plank) with the concerned authority.

Ø   Order

Ø   Equity

Ø   Stability of Tenure of Personnel

Ø   Initiative

Ø   Esprit de Corps