QUESTIONNAIRE AS DATA COLLECTION FOR TRAINING EVALUATION

Ø   QUESTIONNAIRE AS DATA COLLECTION FOR TRAINING EVALUATION
TRAINING AND DEVELOPMENT

Ø  QUALITATIVE METHODS

•     SHOWS SUBJECTIVE JUDGEMENT. THEY PROVIDE RICH AND IN DEPTH INFORMATION BUT DON'T LEND COMPARISON. IT IS RELATED TO THE QUALITY OF THE PROGRAMME AND OF THE EXPERIENCE.

•     MERITS:-

I.            GIVE SOLID OPINION ABOUT THE QUALITY OF THE PROGRAMS

II.            USEFUL FOR IMPROVEMENT IN THE TRAINING PROGRAMME

III.            FLEXIBLE.

Ø  QUANTITATIVE METHODS

•     ARE RESEARCH METHODS DEALING WITH NUMBERS AND ANY THING THAT IS MEASURABLE IN SYSTEMATIC WAY OF INVESTIGATING OF PHENOMENON A AND THEIR RELATIONSHIP. IT IS USED TO ANSWER QUESTIONS ON RELATIONSHIP WITHIN MEASURABLE VARIABLES WITH AN INTENTION TO EXPLAIN,PREDICT AND CONTROL A PHENOMENON. THE MAJOR QUESTION THAT QUANTITATIVE EVALUATION RAISES HOW MANY OR HOW MUCH.

•     THIS DATA CAN YIELD REPRESENTATIVE AND GENERALIZE INFORMATION. THEY ARE EASY TO ADMINISTER,SUMMARIZE AND COMPARE AS TO QUALITATIVE METHODS.

Ø  EVLAUATION OF QUANTITAITVE METHODS

Ø  MERITS

I.            STUDY TRENDS

II.            RELIABLE

III.            COMPARISONS

IV.            ESTABLISH CAUSALITY

V.            EASY TO ANALYSE

Ø  DEMERIT

I.            LACKOF DEPTH

II.            NO FOCUS ON INDIVIDUAL

III.            DISTORTS REALITY

•     METHODS OF DATA COLLECTION

•     QUALITATIVE EVALUATION METHODS

I.            INDIVIDUAL INTERVIEWS

II.            FOCUS GROUP

III.            OBSERVATIONS

IV.            PERSONAL DIARIES AND PROGRAM RECORDS

Ø  QUNATITATIVE METHODS

I.            ATTITUDE SURVEYS

II.            STRUCTURED INTERVIEWS

III.            TESTS

Ø  QUESTIONNAIRE AS METHOD OF DATA COLLECTION METHOD

•     A QUESTIONNAIRE IS A RESEARCH INSTRUMENT CONSISTING OF SERIES OF QUESTIONS FOR THE PURPOSE OF GATHERING INFORMATION FROM THE RESPONDENTS. THE QUESTIONNAIRE WAS INVENTED BY THE STATISTICAL SOCIETY OF LONDON IN 1838.THEY CAN BE USED TO OBTAIN SUBJECTIVE INFORMATION ON PARTICULAR REACTION AS WELL DOCUMENT MEASURABLE USE FOR USE IN ECONOMIC ANALYSIS.

Ø  FEATURES OF QUESTIONNAIRE

•     THE QUESTIONNAIRE DESIGN DEPENDS ON THE TYPE OF INFORMATION THAT IS REQUIRED TO COLLECTED.QUALITATIVE QUESTIONNAIRE ARE USED WHEN THERE IS A NEED TO COLLECT EXPLORATORY INFORMATION OR PROVING OR DISAPPROVING A HYPOTHESIS.QUANTITATIVE QUESTIONNAIRE ARE USED WHEN TO VALIDATE OR TEST AND PREVIOUSLY GENERATED HYPOTHESIS.

I.            UNIFORMITY: EVERY RESPONDENT SEE THE SAME QUESTIONNAIRE

II.            EXPLORATORY:-FOR QUALITATIVE DATA

III.            QUESTIONNAIRE TYPICALLY FOLLOWS A STRUCTURED FLOW OF QUESTIONS

Ø  TYPES OF QUESTIONNAIRES

I.            STRUCTURED QUESTIONNAIRES:-COLLECT QUANTITATIVE DATA. IT IS PLANNED AND DESIGNED TO COLLECT VERY SPECIFIC INFORMATION.ADVOCATED BY EMILE DURKHEIM

II.            UNSTRUCTURED QUESTIONNAIRES:-COLLECT QUALITATIVE DATA. IT HAS BASIC STRUCTURE AND SOME BRANCHING QUESTIONS BUT NOTHING THAT LIMITS THE RESPONSE'S OF A RESPONDENT. THE QUESTIONS ARE MORE OPEN ENDED.

Ø  TYPES OF QUESTIONS IN A QUESTIONNAIRE

I.            OPEN ENDED QUESTIONS:-HELP IN COLLECTING QUALITATIVE DATA WHERE THE RESPONDENT CAN ANSWER IN FREE FORM WITH LITTLE OR NO RESTRICTION.

II.            DICHOTOMOUS QUESTIONS: IS GENERALLY YES OR NO CLOSE ENDED QUESTIONS. USED IN THE NEED OF BASIC VALIDATION

III.            MULTIPLE CHOICE QUESTIONS; ARE CLOSE ENDED QUESTIONS TYPE IN WHICH RESPONDENT HAS TO SELECT ONE ( SINGLE SELECT MULTIPLE CHOICE QUESTIONS) OR MANY OUT OF MULTIPLE CHOICE.

IV.            SCALING QUESTIONS:-BASED ON THE PRINCIPLE OF NOMINAL,ORDINAL,INTERVAL AND RATIO

V.            SOME QUESTIONS TYPES THAT UTILIZES THE FUNDAMENTAL PROPERTIES OF THESE SCALES ARE RANK ORDER, LIKERT SCALE, SEMANTIC ETC.

VI.            PICTORIAL QUESTIONS:-OPTIONS FROM IMAGES

Ø  DESIGNING QUESTIONNAIRE

I.            DECIDE THE INFORMATION REQUIRED

II.            DEFINE THE TARGET AUDIENCE

III.            CHOOSE THE METHODS OF REACHING YOUR TARGET AUDIENCE

IV.            DECIDE ON THE QUESTION CONTENT

V.            DEVELOP THE QUESTION WORDING

VI.            PUT THE QUESTION INTO A MEANINGFUL ORDER AND FORMAT

VII.            CHECK THE LENGTH OF THE QUESTIONNAIRE

VIII.            DEVELOP THE FINAL SURVEY FORM

Ø  GUIDELINES FOR DESIGNING

I.            BRIEF QUESTIONNAIRE

II.            SIMPLE AND CLEAR QUESTIONS

III.            QUESTIONS SHOULD BE ACCORDING TO THE OBJECTIVE

IV.            SHOULD BE CAPABLE OF OBJECTIVE ANSWER

V.            SHOULD NOT AFFECT THE PRIDE OR SENTIMENT

VI.            DEBATABLE QUESTIONS SHOULD BE AVOIDED

VII.            CORRECT SEQUENCE OF THE QUESTIONS

Ø  MERITS

I.            ECONOMICAL

II.            TIME SAVING

III.            FREE FROM BIAS

IV.            PRIVACY OF THE RESPONDENT

V.            CONVENIENCE OF THE RESPONDENT

VI.            STANDARDIZED WORDING

•     DEMERIT

I.            UNWILLINGNESS OF THE RESPONDENT TO ANSWER

II.            MANIPULATIVE OR NOT ACCURATE INFORMATION

III.            INABILITY TO UNDERSTAND THE QUESTIONS